Privacy Policy

About The Policy

At The DigiWiser, the privacy of our clients is our top priority on https://thedigiwiser.com/
, and we respect it as our own. Although we collect information from our clients, it is only used to improve our customer services. Our company acknowledges that the maintenance and use of our clients’ information is our responsibility. We DO NOT rent or sell the information that our clients provide online.

This policy describes how the personal information of our clients, collected by us, is used, why we collect it, and the choices you can make regarding how we collect and use your information.

Personal Information Collected

The information collected by The DigiWiser includes the client’s name, email, mailing address, and phone number. These are provided while ordering or saving information with our company. We may also use email addresses or mailing addresses received through our mailing system, such as the Contact Us form, to respond to comments, queries, etc.

Our company also maintains records of items that have interested our clients in the past, as well as the client’s purchases online.

Use of Collected Data

The information collected is used in several ways. We use the information provided by our clients to process their orders. We may also send emails to confirm orders, and our customer service team may contact clients via phone, email, or mailing address for any queries regarding an order.

Clients may also receive updates about our site and services, including newsletters and promotional information. Additionally, we may use information about your interests and purchases to improve our site design and enhance the client’s purchasing experience.

Newsletter Opt-out

If you no longer wish to receive newsletters or promotional communications, you may opt-out by following the instructions in each newsletter or communication, or by emailing us or calling +1-302-803-4752.

Social Media (Features) and Widgets

Our Website includes social media features, such as the Facebook Like button, and widgets such as the Share button or interactive mini-programs. These features may collect your IP address, the page you are visiting, and may set a cookie to enable proper functionality. Social media features and widgets are either hosted by a third party or directly on our site. Your interactions are governed by the privacy policy of the company providing them.

3rd Party Sharing

Personal information will NOT be released to third parties unless described in this policy. We do not sell personal information.

We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. We also use LivePerson for live customer support chat. These companies are authorized to use personal information only as necessary to provide their services.

Security of Personal Information

Client information is protected using Secure Sockets Layer (SSL) software which encrypts the information during transmission. We follow industry standards to protect personal information both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at info@thedigiwiser.com

Access of Registered Accounts

The client can access their registered accounts by signing in on our homepage. Once signed in, the client has access to their previous lists and information that they have already submitted to the site. The users are able to update their information once they have logged in to their accounts by clicking My Account.

Changing & Deleting/Unsubscribing Accounts

The client has to send in an email to request the cancellation of subscription or request to have their personal information deleted. This shall prevent the user from receiving e-mails communication relating to any online order they might have placed at the site.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers that are transferred to the clients’ hard drives through their Web browsers. This enables our systems to recognize the clients’ browsers and storage of items in their Shopping Carts during visits.

The Help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and our company’s personal recommendation is that the client leaves them to be accepted.

Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).

Third, we log browser types, access times, URLs from which visitors came to our site and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Testimonials

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Notification of the Changes in Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Questions

If you have any questions regarding our Privacy Policy or our use of your information, call our toll free number (+1-302-803-4752 ) or email us on info@thedigiwiser.com

In order to ensure the privacy of our valued customer we never store any sort of information related to our clients neither we do take any cards information from client.

Consumer Data Safety Measures

We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.

It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.

Pseudonym Policy

We hold a policy of using the pseudonym to ensure the following:

With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.

Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization

Email Address & Mobile Number Collection

1. Introduction

This Privacy Policy explains how Digiwiser collects, uses, and protects the email addresses and mobile numbers provided by users on our website. We are committed to ensuring that your privacy is protected and that we comply with all relevant data protection laws.

2. Information We Collect

We may collect the following information:

  • Mobile phone numbers
  • Any additional information provided voluntarily by the user.

3. How We Use the Information

We use the collected mobile numbers for the following purposes:

  • To send relevant updates related to our services.
  • To notify users about account-related information.
  • For internal record keeping.

4. Consent for Mobile Number Collection

By providing your mobile number on Digiwiser, you consent to the collection and use of this information as outlined in this Privacy Policy.

5. Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Controlling Your Personal Information

You may choose to restrict the collection or use of your mobile number in the following ways:

  • If you have previously agreed to us using your mobile number for direct marketing purposes, you may change your mind at any time by contacting us at info@thedigiwiser.com.or you can reply “STOP” or “Unsubscribe” to stop receiving the messages

7. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8. Your Rights

You have the right to request details of the personal information we hold about you. If you would like a copy of this information, please contact us at info@thedigiwiser.com

9. Changes to this Policy

Digiwiser may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.

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